Privacy Policy

Effective Date: 01 November 2025
Organisation: Pure Living

At Pure Living, safeguarding your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website.

1. Information We Collec

We may collect personal information that you voluntarily provide when you:

• Book a session or register for a course
• Contact us through forms or email
• Subscribe to our newsletters or updates

This may include your name, email address, phone number, and any other details you choose to share.

We also automatically collect certain technical information when you browse our site, including:

• Your IP address
• Device and browser details (e.g., type, version, operating system)
• Usage data such as pages visited, time spent on the site, and referring links

This data helps us improve our website and ensure a smooth user experience.

2. Use of Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our content.

Types of cookies we use include:

• Essential Cookies – required for website functionality, security, and navigation
• Performance Cookies – help us analyse site usage and improve performance
• Functional Cookies – enable additional features such as form submissions or personalised content

You may disable cookies through your browser settings, but doing so may affect certain features or the overall performance of the site.

3. Third-Party Services

To optimise website functionality, we use trusted third-party services that may collect limited information (such as IP addresses) as part of their operation. These services may include:

• Web font providers (e.g., Google Webfonts)
• Mapping services (e.g., Google Maps)
• Security tools (e.g., Google reCAPTCHA)
• Embedded media platforms (e.g., YouTube, Vimeo)

You may manage your preferences for these services via the site’s cookie or privacy settings. Disabling certain services may reduce website functionality.

4. How We Use Your Information

We use the information we collect to:

• Process bookings, enquiries, and course registrations
• Provide personalised services and improve website functionality
• Send newsletters, updates, and offers (only if you have opted in)
• Monitor and maintain the security and integrity of the site

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law. When no longer needed, we securely delete or anonymise the data.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates to your information
• Withdraw consent for specific types of processing
• Request the deletion of your personal information (unless retention is required by law)

To exercise these rights or make any privacy-related enquiries, please contact us at liz@pureliving.org.za.

8. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those external sites. You are encouraged to review their privacy policies before engaging with them.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, along with the revised effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: liz@pureliving.org.za
Phone/WhatsApp: +27 76 725 5715

Thank you for trusting Pure Living. We remain committed to protecting your personal information and supporting your journey toward holistic health, wellness, and balance.